I recently dined at the Clock Tower Restaurant with a rather sizeable group in which I am a member. The single-priced menus were placed on our tables from which we could choose a good variety of entrees. However, I found the service to be abysmal. 

The other parties at my table and myself were asked what we wanted to drink. Drinks were served promptly. Things went downhill from this point. The waitress did not come by on a regular basis to see if we were ready to turn in our orders. After some rather animated arm waving, I was able to get someone's attention to take the sheets at our table. We then waited one hour for our meals to be brought to the table. 

My fellow diners ordered chef salads while I ordered the vegetable plate. They were served eventually but I was not. I them complained to our server who was somewhat apologetic. We were told that our table was hard to see. We were sitting in the middle of the room! We had to borrow bread from the table next to us and our drinks were never refilled. While the food was delicious (I had to take a to-go box) the service was poor.