I have never had a truly bad experience at Wings. The one time we had a server with a poor attitude (just rude, hateful and did not care) management resolved the problem immediately and she was sent home for a couple of days without pay. Her demeanor was much improved after that (yes, she was given a second chance, which is fair in most cases). The hot wings in this place are truly wonderful. Service is way above what you normally get in most restaurants in this town. The Ribeye steak is actually one of the best in town, which is surprising coming from a place that is more famous for its hot wings. I have been a patron of Wing's since they opened their restaurant on University Drive, and it has only gotten better over the years. If you are after "fine dining" and the usual haughtiness and poor service that accompanies it...this place is not for you. If you are after good food, good service and a place where you can relax and have a good time with your better half or a group of friends...this is it.